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Welcome to Distance
Education at USC. We understand that each student is unique in
their needs, and getting support while taking online classes at USC is
very important. USC offers a variety of support options to
assist you with any problems you may have.
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If you are having
problems logging into Blackboard or accessing your email, follow the
getting help steps listed below right away.
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If you are having
problems in your course. Your first contact should be with
your instructor. In most cases your instructor can
correct problems quickly and assist you in the course better than the
IT department.
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If you have problems
contacting your instructor or feel your problem can not be resolved by
your instructor, following the getting help steps below.
Getting Help:
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You can complete an online support
request (Click here to
complete the form)
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Contact James Buyea at 315.733.2300 /
1.800.321.4872
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Email James Buyea at
jbuyea@uscny.edu
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Or you may contact your local campus
for assistance
Utica - 315.733.2300
· Canastota - 315.697.8200
· Oneonta - 607.432.7003
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